We will listen to you
We will listen to you so you can tell us your full story. We will take you seriously and we care.
When you present you us with an unknown condition, we will gather evidence through signs and symptoms, taking a history, examination, and through clear communication with you.
We then must judge the evidence and information correctly and minimise any delay in further investigation and onward management.
We are thorough, but we cannot request every test possible as this ties up resources or can confuse the diagnosis.
We will not promise you certainly if we are not sure yet. We will follow up with you to ensure that we reach a solution.
Laboratory testing and my medical record
We use the latest evidence and advanced technology to provide you with the tests you need. We communicate the result to you promptly and explain what it means.
You can see your test results and medical record online
You can use ManageMyHealth to see your test results and medical records. Find out more about how to access this information here. What are lab tests for?
What are lab tests for?
We use lab tests to help measure your general state of health; to check if you have an infection; to see how well certain organs, such as the liver and kidneys, are working; and to screen for certain genetic conditions. The most common laboratory test is a blood test. Other lab tests include urine, tissue, microbiology, or cell samples.